2 posts tagged with βautomationβ

The freight forwarding industry has witnessed decades of incremental automationβfrom spreadsheets to TMS platforms, from manual rate lookups to digital rate management. But 2026 marks a fundamental shift: the emergence of agentic AI that doesn't just follow rules but makes autonomous decisions, learns from outcomes, and continuously optimizes freight quote generation without human intervention.

A practical guide to calculating warehouse robotics ROI for 3PLs, including AMR payback periods, hidden costs, and decision frameworks for automation investment in 2026.