Industry insights, integration guides, and product updates from the CXTMS team.

The freight forwarding industry has witnessed decades of incremental automation—from spreadsheets to TMS platforms, from manual rate lookups to digital rate management. But 2026 marks a fundamental shift: the emergence of agentic AI that doesn't just follow rules but makes autonomous decisions, learns from outcomes, and continuously optimizes freight quote generation without human intervention.

The global cold chain logistics market is surging—valued at $371 billion in 2024 and projected to exceed $780 billion by 2030. For shippers managing temperature-sensitive cargo, staying ahead of these shifts isn't optional. Here's what's driving the transformation.

A practical guide to calculating warehouse robotics ROI for 3PLs, including AMR payback periods, hidden costs, and decision frameworks for automation investment in 2026.

This guide covers how to implement FedEx InSight and related APIs for account-level package visibility, allowing you to see all packages being delivered to your locations without needing individual tracking numbers.
This guide covers how to implement UPS Quantum View for account-level inbound package visibility, allowing you to see all packages being delivered to your locations without needing individual tracking numbers.